Category Archives: Dispatch

Please distribute to all Law Enforcement, Fire, EMS and Dispatch personnel – Thanksgiving 2019

Distribution: Please distribute to all Law Enforcement, Fire, EMS and Dispatch personnel – Thanksgiving 2019

As always, I want to give another thank you to all who forward this message to your departments and staff. You trust me enough to share my message to others, and I strive to not make you regret that decision.

At one point in my life when I was having a deep struggle, I had a wise mentor give me some amazing advice. Since you are reading this today, it is something I’m going to share with you. He told me “Most problems aren’t because of something you don’t know, they are because of something you know and aren’t doing.”
Holy cow, that was big for me. I began to look at my life and the struggles I was facing, and it was mostly true across the board. I began to look at my job, my relationships, my friendships, my personal growth time and other areas that were a struggle for me. I wasn’t doing the things that I already knew to make those relationships and those areas of my life successful.

For example: my relationship with my family. That didn’t need another seminar. I didn’t need to learn new “tactics”, new skills, etc. I needed to put into practice the things I already knew to do. My family needed my time. They needed that time more than Facebook and Twitter did. So one of the changes I made was that I would set one night a week aside as family time. No meetings, no ride alongs, no phone calls that night. If something urgent AND important came up, that day was then moved to compensate that. (I say urgent AND important because sometimes things are urgent but are not significant at all. I had to use the skill of prioritizing that I had already learned and apply it.). I did things I already knew and was not doing and it made a HUGE difference.

Another example: I was often VERY ANGRY at the slightest irritation. I often wondered “Where did that come from?” But I looked at my schedule and habits and noticed I was not getting near enough rest, nor was I getting time to exercise. So I began to cut some things out of my life that I knew were “time wasters”. I made rest a priority. I made getting out and hiking a priority. Then I began to notice a SIGNIFICANT change in this area in my life. (I could also talk about my eating habits too). Again, I did things I already knew and was not doing and it made a HUGE difference.

So are there areas that you are struggling in? Are relationships in your life that once were flourishing and brought joy to you now going in the other direction? Maybe being at work is a source of frustration when it used to be challenging and exciting. Identify what isn’t working, then develop a plan to do something about it. Trust me, playing the ostrich and sticking your head in the proverbial sand will not help you in the long run. I know through experience.

”But what if I don’t know where to start?” you may ask. That’s an easy one. Find someone who does. Peers can sometimes be a source of information (we all know that person who is enamored with their spouse after being married forever. What do they know that I am not considering?). Sometimes we have to turn to counselors (I know, some people in Public Safety avoid them like they all have a contagious disease) , and chances are you know one and you wont need 10 years of sessions to figure out what you need. Maybe even consider chaplains, ministers and clergy in (or out) of your jurisdiction.  The point here is this: Why should your life be any more stressful, anxiety-filled or painful than it needs to be. Make 2020 better than 2019, and start that TODAY.

I always add this in for the holidays. We all know that the holidays can be a time of sadness, anger, frustration extra stress or depression. If you find yourself struggling in this holiday season, don’t hesitate to reach out for assistance. Your departments may have Employee Assistance Care, Chaplains, Chiefs, other supervisors, clergy and/or even friends for guidance and assistance should you need it. I’ll make myself available to help you (my contact information is at the bottom) in any way that I can. Call us, grab us after roll call, or send an email. Reach out if you need to. Life is a battle, and it’s most successful when fought alongside others.

In closing, as always, thank you so much for who you are, and all you do. I’ve said it before and will say it again: You all are heroes. I don’t know how often you hear it, but I’m certain it’s not nearly enough.

Dr. Mike A. Crain I, D.Min.
Chaplain
Blog: https://chaplainthoughts.wordpress.com
Facebook: http://www.facebook.com/DoctorMichael

Please distribute to all Police, Paramedic, Fire and Dispatch personnel – Merry Christmas 2014

First, I again want to say thank you to all the Chiefs, Sheriffs, Officers, Administrators, and fellow Chaplains who have made it possible for me to distribute this message.

I wish you and your families a Merry Christmas and Happy Holidays. For those of you in stations or cars working during the holidays, we appreciate the sacrifices you and your family are making while ensuring our safety and security. It does not go unappreciated or unnoticed.

If anything marks the holidays, it’s a sense of gratitude (hopefully). I know that we sometimes see the worst that society has to offer, and the holidays may seem like anything but gratitude. But what I’m coming to know more and more as I get older, that gratitude can be anywhere, and will be there when you least expect it. Sometimes you just have to know where to look. Just like most people, I can get disappointed, agitated, disillusioned, or just plan cynical. Sometimes we have bad days. Today, as I write this email, it was a bad day for me. Horrible really. But then took time to read a card I got in the mail. It was from a dispatcher far away from where I live who read my email and took the time to reply and it turned my day around (and if that person reads this before you get my reply, it is coming!).

So what do we do when we get to the end of the year and our “tank is empty” so to speak?

  1. Count your blessings  – A wise person challenged me to do a gratitude jar recently. So you get this jar and every time something good happens to you, you scribble it down and put it in the jar. Someone buy your lunch? Out it in the jar. Someone shook your hand at the gas station? Put it in the jar. Find a $5 bill in a parking lot? Put it in the jar. Then when you have those bad days, look at the jar. Maybe even read some. Use than money to buy your lunch.
  2. Open your eyes – If you tell me nothing good ever happens to you, or that no one ever cares, I challenge you to look closer. It might not happen every day but I bet that more happens than we notice! And the mid has a funny way of working. If you start noticing even the small things over the next few weeks, guess what will happen. You will see more good things than before.
  3. Don’t wait for big things – Some people wait forever for their “ship to come in” and it never does, so they get disillusioned. Life is too short. Take note of the small things. If you wait your whole life to win the lottery, you will be passing up so many good things that others would give anything for.
  4. Have “A Person” – Have someone in your life that can call you out when you are in a dark place. I have a few that can do that. When I start the “woe is me” they get to tell me what I am failing to see. Let me be honest, no one likes being called out. But it just might help you see how good things really are.

In closing, I know that some of you think that this is all crazy. You “live in the real world”. Maybe you don’t see anything good in your life right now. Just give what I said a try. What do you have to lose? If I’m wrong then all you are out is a few minutes and a dollar for a jar. But, if I’m right, you can be happier this time next year.

During the holidays, I always put in this information, because I know that someone may need it. The holidays are meant to be times of joy, happiness, time with those we love and hope. While it can produce stress for even the best of us, for some of you can be a time of sadness, frustration or depression. It can be hard to balance out what you have to deal with and still know that there are great people in society as well. I also know that it’s hard for us to reach out sometimes (and I’m no exception to this rule). If you find yourself struggling in this holiday season, don’t hesitate to reach out for assistance. Your departments may have Employee Assistance Care, Chaplains, Chiefs, and any other Supervisor available for help. There is also other Clergy and/or even friends for guidance and assistance should you need it. My phone is always on and I’ll make myself available to help you in any way that I can. Call us, grab us after roll call, send an email. Reach out if you need to.

Merry Christmas, Happy Holidays, and best wishes for 2015. I’ve said it before and will say it again, you all are heroes. I don’t know how often you hear it, but I’m certain it’s not nearly enough.